Frequently Asked Questions

Everything you need to know about shopping with Motel Rocks.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your parcel's progress.

Do you offer international shipping?

Absolutely! We ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.

How do I find the right size?

Please refer to our comprehensive Size Guide located on each product page to find the best fit for your measurements.